Testimonials

Paragus is our best outside vendor and a true strategic partner.

Stephanie Jerger
VP of Operations

Paragus IT is truly one of the best vendors I have had the pleasure of working with while in the process of opening my store. The team assigned to my account was professional and timely while focused on my goals. I would highly recommend Paragus IT to any team or company that is looking not just for a vendor but a thought partner.

Payton Shubrick
CEO & Founder

Paragus worked hard this weekend to get all of our network and phones relocated and reconnected. The technicians had a long day, but they got it done and had a customer-focused attitude throughout the hectic day. Our appreciation also extends to anyone behind the scenes that helped make the day a success.

Carl Johnson
Manager

The most important thing we look for in an IT vendor is communication. Our Paragus IT dedicated team understands this. They provide a quick turnaround time and status updates when we open a ticket. Paragus IT hears our concerns when they arise and quickly solves challenges. They don’t make decisions on the dollar. They make decisions based on reliability and expertise. If you want a dedicated team who understands your environment, choose Paragus IT.

Lisa Nelson
Office Administrator

I really enjoyed meeting Greg. He was very respectful in his approach and was prepared to address any problem I described to him. He was very thorough in his investigation, asked all the right questions and was willing to try several different approaches to determine the true source of the problem.

Christine Warren
Administrative Assistant

It gives us peace of mind to know that Paragus cares about our business as much as we do.

Kimberly Clairemont
Business Manager

We are extremely pleased with the service that Paragus has delivered. Their response is dependably quick and efficient. 

Mike Kowalksi
Comptroller

We love working with Paragus because they are able to adopt their model to suit our needs as we internally grow and the landscape evolves.

Lloyd Wynter
National Director of Finance and Business Operations

Both of our Johns see to it that we are all set before we even have to ask for help! I couldn't be happier or feel more supported by your team!

Cassie Johnson
Controller & CFO

Paragus has been incredibly flexible, providing many different levels of support as the needs of our growing organization have changed over the years. We really appreciate having a dedicated contact with experience in our sector who can be a real thought partner as we grow our program. Overall, Paragus has been really responsive and able to mobilize support quickly when we need additional tech help.

Meghan Wagner
COO

Selecting Paragus as our IT consultant was one of the most important decisions I made in a year of many important decisions.

Craig Latham, PhD
Executive Director

We depend on Paragus to help us make sound IT decisions—from software platforms to security. Paragus stays on top of new technology and has been instrumental in keeping us up to date. Everyone at Paragus is exceptionally easy to work with and they respond quickly. We have had very, very little downtime since we’ve been working with the Paragus team.

Vicki Evans
Vice President, CFO

We’ve developed an excellent working relationship with Paragus. They are very knowledgeable with great follow-up and friendly service. We use both Windows and Mac and they’ve been more flexible and adaptable than other IT support teams with that set-up. We have our own dedicated team and regular check-in calls to make sure everything is functioning well—and to keep us ahead of potential issues in the future. Currently we’re working together to navigate our NIST compliance and it is a huge help.

Carleen Bishop
Operations Manager

CMMC compliance was the primary reason we chose to work with Paragus. Our previous IT firm was not as knowledgeable in that department and today you can't afford to take any chances. We are confident that we’re in good hands with Paragus. The team is very knowledgeable and easy to work with and if there are bigger concerns it’s comforting to know that Delcie is so accessible. On a recent evaluation, we were told that we were light years ahead of many other manufacturers when it came to compliance.

Kristin Carlson
President

When we found ourselves at risk of losing our cybersecurity insurance due to compliance issues, Delcie immediately held an emergency meeting. Within 30 days, the team at Paragus not only got us where we needed to be, they helped us get ahead of the game. From the top down, Paragus has been proactive, responsive, and 100% there for everything we’ve ever needed. They are leading the way in CMMC compliance in the Valley.

Marc Ekstrom
Project Management and Business Development

Wonderful service. We wouldn't want to work with anyone else.

Dave Crandall
Vice President

We recently changed our IT provider to Paragus. Not that I love having issues, but I love talking to your staff!! They are so pleasant and understanding (understanding that, as a rule, I am not computer friendly!) They never talk down to me or make me feel stupid for not knowing what the problem is (or even how to explain it sometimes)! It is so refreshing, so different from the last company we had. Now I don't cringe when I have to call/email with an issue. You all are the best!

Karen Dahmke
Office Manager

On a scale of 1-10, Paragus is 100. That was not a typo. I am so happy I don’t have to worry about IT issues anymore. Paragus is crazy super awesome.

Carly Cavanaugh
CPA

Paragus is always professional and responsive. Their ability to handle troubleshooting and maintenance remotely is a huge benefit for our agency. I would not hesitate to recommend Paragus to other companies. They are always looking forward and keeping up with ever-changing technology. If you choose Paragus, you will receive quality service and protection.

Lisa Clewes
Principal

Working with the Paragus support team was the best thing to happen for us!

Katie Odenbaugh
Administrative Assisstant

Paragus IT is proactive in looking out for our business needs. Not having this level of knowledge in-house meant we needed to find it in our IT partner. Paragus IT has taken us beyond our initial expectations. We now have a trusted business partner that looks out for our best interests and provides timely security in this world of cyber-uncertainty with an open line of communication. Paragus IT offers peace of mind at a competitive price. I personally have worked with Paragus IT over 15 years. I’m always impressed with their commitment to improving their business model which in turn benefits me, the customer.

Sue Henry
Controller

Overall, Paragus is now our single-best outsourced provider. They’ve met challenges related to taking our entire workforce remote while not missing a beat in a very demanding, peak-load environment. The support received and the focus placed on improving outcomes has been impressive & worthy of note. Our standards are high but Paragus has not let us down.

Suzanne Murphy
CEO & Founder

They’re great people to work with and they represent your company with professionalism and genuine caring. Looking forward to more of the “Paragus Experience".

Charlie Epstein
Financial Advisor

On a scale from 1-10, you guys are an 11! My Account Relationship Manager was a phenomenal instructor helping me set up a remote connection to my workplace computer from my home computer as well as to my iPhone. She was clear, precise, and technically perfect. Paragus is A+!

Elisabeth Weissbach
Executive Director

Technology is not a luxury. It is a critical component of all work. Paragus provides customized expertise in a human and responsive way. We appreciate the comprehensiveness of Paragus’ planning and execution. Our needs are understood and that we have a realistic plan for moving forward. Paragus actively looks to understand our business and industry dynamics. They truly are our partner.

Ruth Banta
Executive Director

Not only does Paragus fix the problem, they are also great teachers. I have learned so much from the team and because of this I am able to assist our organization in troubleshooting. They helped us make the decision to go from an in-house server to cloud-based, which benefited our organization immensely. Paragus has great customer service! The team really understands our needs.

Damaris Jones
Director of Harm Reduction Operations

I always find the team to be friendly and responsive. They are very good at translating my requests - even when I don't fully understand what it is I am asking. Keep up the great work!

Michelle Lancto
COO

If I had to pick one, I'd say my favorite thing about Paragus is the expertise-timeliness-friendliness-strategy-support-professionalism-proactiveness combination you won’t find anywhere else.

John Bidwell
Executive Director

Paragus IT has been very responsive and upbeat as our staff transitioned to offsite/home-based work. Both our dedicated team and the general client response folks have been quick to get back to us and we usually resolve an issue in one contact and/or 24 hours. It’s comforting.

Kim Pinkham
AP Specialist

Working with Paragus is like being dealt four aces in a game of five-card stud. Rapid resolution to a revolving door of challenges is our modus operandi. Paragus helps us solve complex conundrums at the speed of sound. With Paragus at the helm, we have unwavering confidence in our IT infrastructure. It’s a powerful partnership we can depend on.

Dan Lauber
Facilities Director